Information We Collect

When you sign up for our courses or contact us, we gather certain details to provide you with quality education. Here's what that looks like:

Personal Details You Share

• Your name and email address when you register
• Phone number if you choose to provide it
• Payment details processed through secure third-party providers
• Educational background and learning goals you share with us
• Communication preferences and feedback you submit

Technical Information We Automatically Collect

Like most websites, we collect some information automatically through your browser. This includes your IP address, browser type, device information, and pages you visit on our site. We use this to understand how people use our platform and to spot any technical issues.

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing you with education services.

Sharing Your Information

We don't hand over your data to random third parties. But running an education platform does require working with some trusted partners.

Service Providers We Work With

• Payment processors who handle transactions securely (they never see your full card details)
• Email service providers who help us send course materials and updates
• Cloud hosting services that keep our platform running smoothly
• Analytics tools that help us understand how students use the site

All these partners are bound by confidentiality agreements. They can only use your data for the specific services they provide to us.

Your Rights Under Australian Law

The Australian Privacy Principles give you real control over your personal information. Here's what you can do:

How to Exercise These Rights

Send an email to contact@soliqentavira.com with your request. We'll need to verify your identity first, which usually means confirming your email address and account details. Most requests are handled within two weeks.

Data Security Measures

We take protecting your information seriously. Our security approach includes multiple layers of protection:

• All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols
• Personal information stored in databases is encrypted at rest
• Access to student data is restricted to authorized staff only, with role-based permissions
• Regular security audits and vulnerability assessments of our systems
• Secure backup procedures with encrypted storage
• Staff training on data protection and privacy obligations

No system is 100% foolproof, but we continually update our security measures to stay ahead of threats. If we ever experience a data breach that affects your information, we'll notify you within 72 hours and report it to the OAIC as required by Australian law.

Cookies and Tracking

Our website uses cookies, which are small text files stored on your device. Most are essential for the site to function properly.

Types of Cookies We Use

You can control cookies through your browser settings. Just know that blocking certain cookies might affect how well the site works for you.

International Data Transfers

While soliqentavira operates in Australia, some of our service providers have servers overseas. This means your information might be processed in other countries, particularly the United States and Europe.

When we transfer data internationally, we ensure it's protected through:

• Standard contractual clauses approved by relevant authorities
• Verification that the recipient country has adequate privacy protections
• Specific data protection agreements with our service providers

Australian law still applies to your information, even when it's processed overseas. You maintain all your privacy rights regardless of where the data physically sits.

Children's Privacy

Our financial analysis courses are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 18. If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Retention and Deletion

We don't keep your information longer than necessary. Here's our general approach:

• Active student records are maintained throughout your enrollment
• Course completion certificates are kept permanently for verification purposes
• Financial records are retained for seven years to comply with Australian tax law
• Marketing communications data is deleted within 60 days of unsubscribing
• Website analytics data is anonymized after 26 months

When we delete data, we make sure it's gone from our active systems and backups. Some information might persist in archived backups for a limited period due to technical constraints, but it's isolated and inaccessible.

Changes to This Policy

We review and update this privacy policy regularly. When we make significant changes, we'll notify you by email and display a notice on our website. The "Last Updated" date at the top tells you when the current version took effect.

If changes affect how we use information you've already provided, we'll seek your consent before implementing those changes.

Third-Party Links

Our website occasionally links to external resources that might help with your learning. We're not responsible for the privacy practices of these third-party sites. When you click through to another website, take a moment to review their privacy policy.